Dynamic business context of retail

Explores how external forces – from technological development to changes in the economy – can help a business succeed or cause it to fail. You’ll learn how to respond to these kinds of changes, and manage the impact that they have on your restaurant and the people you employ. 

Managing and leading people

Will help you understand what being a good manager and inspiring leader is all about. You’ll look at how to recruit and develop talented people, set goals and manage performance. And you’ll learn about protecting their health and safety, encouraging diversity, and communicating the values of the organisation to the people you’re responsible for.

Negotiated business project 1

You’ll be assigned a project by McDonald’s that will help your personal and professional development, and have a real business benefit. Your manager will support you in completing it, and you’ll be introduced to models and frameworks to help you measure how your skills are progressing. 

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