FAQs

Interested but have a few questions? Our FAQs give you all the information you need to know regarding working here, application process, early careers, the support we offer and more.

Restaurant

I want my pronouns to be known if I get this role, is this possible?

Yes. McDonald’s offer pronoun name badges that can be ordered upon crew request, including He/Him/His, She/Her/Hers, and They/Them/Theirs.

Are there any wellbeing services I can access?

Yes! McDonald’s has a wellbeing hub on the staff website. Our colleagues also have access to the Employee Assistant Programme (EAP), run by AXA health care, that offers a variety of services.

Where can I go to get support with completing applications and interview tips?

Wherever you are in your career, interview tips and application tricks are always helpful. So, for support on how to build your employability skills, head to the #GetJobReady site for great tips and advice. https://www.youthemployment.org.uk/get-job-ready

I have a disability, what support can I get with my McDonald's job application?

During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.

What are the pay rates at McDonald’s?

Our pay rates differ from role to role, but we always ensure that these rates remain competitive.

Every team member, including our hourly-paid workers, earn above the national minimum wage. We also offer a range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.

For more information, please refer to the individual vacancy.

Can I get individual feedback on my application or interview?

We receive a very high number of applications. This unfortunately means we're unable to provide you with specific feedback on your application and/or interview.

What if I can’t make any of the interview slots?

If you are unable to make any of the interview slots offered to you in the recruitment process, you can get back in touch with Olivia and she will help you rearrange to find a date suitable for you.

Does McDonald's have any sustainability plans or pledges in place?

At McDonald’s, we are working hard to take the necessary steps towards a more sustainable business and future.

In 2021, we launched our first (and certainly not the last) net-zero restaurant. Watch this video to find out more about our new, ground-breaking store!

How often do I get paid?

This can vary depending on whether you work in a franchised or company owned restaurant. Typically, it can be every 2 or 4 weeks for hourly paid employees, and monthly for employees on a dedicated salary.

What type of shifts will I be doing and how many?

Our restaurant hours range from location to location, but over half of our restaurants are open 24 hours a day. We schedule most shifts to suit you, but also take working time legislation and our business needs into account.

What should I wear to work?

Just one of the benefits of working at McDonald’s is that you don’t have to worry about what to wear to work, we will supply you with a uniform.

Does McDonald’s promote its employees?

Definitely. We highly value talent and always aim to encourage employees to remain within our business. To put it into perspective, half of our Executive Team started in restaurants. At McDonald’s, there are no limits to how far or fast you can progress.

How old do you need to be to work at McDonald’s?

This will depend on your location within the UK & Ireland as the date you can start work will differ depending on your location. Please note Work Experience opportunities are open to anyone over the age of 14.

Is your online application process secure?

Yes. Privacy is important. So we make sure all personal information you provide is completely protected from unauthorised use.

Can I apply for more than one vacancy?

Yes. You can apply for as many vacancies, in as many locations as you wish! But we’ll only consider one of your applications at a time. So, be sure to think carefully about what role(s) you do apply for and where you wish to work.

How long will it take to apply online?

Our application process is almost as fast as our food. It should only take between 10-15 minutes to complete the online application. The specific time frame will differ depending on the role you are applying for.

Why is my local restaurant not showing any vacancies?

All our restaurants advertise their vacancies right there on our website. So if there aren't any listed this means they’re not currently hiring.

What does 'franchised restaurant' mean in a job listing?

A franchised restaurant is a restaurant operated by a local businessperson trading under the McDonald's name. Currently over 88% of our restaurants in the UK & Ireland are franchised. But, from a customer point of view, there's no noticeable difference. For employees however, there will be differences between a company and a franchised restaurant. For instance, franchised restaurant workers are employed by the franchises themselves. We list any further differences that you’ll need to know in the individual job details.

If I’m not successful, can I apply again?

Yes, you can apply again, but make sure you create a new application.

Will I get charged to apply for a role at McDonald's online?

As part of the application/ recruitment process you will receive alerts/messages from our AI online recruiter Olivia. Message & data rates may apply dependant on your contract, please check with the account holder first. Message frequency varies.

What documents should I provide as proof of eligibility to work?

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

What type of questions do you ask at an interview?

The interview is an absolutely vital part of our hiring process. Without it, we wouldn't get a proper picture of what kind of person you are, and whether you'd be a great fit at McDonalds. The interview will normally involve a set of questions around values and attitudes and will allow the interviewee to really show us why they're the right person for the job. For instance, we might ask for an example of times you've worked as part of a team and how you made a difference to that team. In short, we look for people who have the right attitudes and behaviours to deliver a great customer and colleague experience; we hire for qualities and potential, rather than qualifications.

What prospects do I have working at McDonald's?

Our employees tend to stick around. Partly because it's a fun, sociable and flexible place to work, but also because there are opportunities to progress into roles with more responsibility. In fact, 9 out of 10 of our restaurant managers, and 1 in 5 of our franchisees, started out as crew members behind the counter or in the kitchens. That's an unbelievable stat that we’re very proud of. We've also been recognised as a leading employer over the years, offering award-winning learning, nationally-recognised qualifications, comprehensive benefits and flexible working arrangements, as well as a well-proven career path.

Early Careers

Work Experience

How long are the Work Experience programmes?

Each placement is either 5 days in the UK or 10 days in Ireland.

What does the Work Experience programme involve?

Participants will experience life as a crew member, discovering a number of different job roles and tasks within the restaurant, whilst developing essential skills.

Who can participate in McDonald’s Work Experience?

The work experience programme is for anyone over the age of 14, including young people in education and returners to work.

What skills or experience will I gain by completing Work Experience?

The Work Experience programme will support you to develop the key skills of communication, teamwork, planning, and positive thinking. You will also develop key employment skills such as CV writing and answering interview questions.

Finance Graduate Scheme

What qualifications will I receive?

You’ll earn a fully funded accounting qualification through an apprenticeship with Kaplan on their ACA, ACCA, or CIMA courses.

How long is the programme?

Rotational 3-year scheme.

What are the entry requirements?

At least 3 B’s (or equivalent UCAS Points) at A-Level.

What team will I be a part of?

You’ll rotate through roles within the Global Business Services (GBS) Finance Team and then move to Corporate Careers to complete your training.

Which areas can I get experience in?

The experience you gain will span:

Global Business Services (GBS) – Accounting & Finance

Operations Finance

Strategic Finance

Financial Reporting & Controls

Financial Planning & Analysis

Real Estate Finance

Where will I be based?

For the first year, you’ll work with the GBS Finance team who are based in Sutton Coldfield (near Birmingham). You’ll then move to our Corporate Careers in East Finchley, North London for the remaining 2 years.

Food and Farming Careers

What are the entry requirements?

You must be at least 18 years of age and legally allowed to work in the UK & Ireland.

How long is the programme?

12 months

What team will I be part of?

You’ll be a key member of our Agriculture team and spend your time with an industry leading McDonald’s supplier and progressive farmer.

How long will I spend on each section of the placement?

On Farm Experience: Six months

Supply Chain Experience: Five months

McDonald’s Corporate Careers: One month

Which suppliers could I be working with?

You'll have mentorship from a farmer who supplies McDonald’s with Beef, Chicken, Potatoes, Pork, Dairy and/or Eggs. (Opportunities will be with Cargill, Noble Foods, Moy Park and many others).

Corporate Careers

What can I expect from the recruitment process?

The recruitment process differs for each role. If we think you’re a good fit, we’ll invite you to a competency based interview and then onto a second interview usually with an associated task to complete or present.

What are the pay rates at McDonald’s?

Our pay rates differ from role to role, but we always ensure that these rates remain competitive. Alongside this, we also offer a wide range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.

Does McDonald's offer flexible working?

Enjoy the flexibility of our hybrid working model with 3 days in the office to foster collaborative team environment and 2 days remote to support work/ life balance.

What documents should I provide as proof of eligibility to work?

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. You’ll need to provide acceptable original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

How do I apply for a vacancy at McDonald’s head office?

Either click on the 'Job search' page or the ‘Job search’ button on the page of the vacancy you’re interested in. Then select the role that suits you, and complete an online application form.

How much holiday am I entitled to?

All full-time members of the Head Office team get 28 days paid holiday as well as bank holidays on top. For part-time workers, holiday will be determined on a pro-rata basis.

What do I wear in the office?

At our Head Office, we have a Dress for your Day Policy - the bottom line is that we want you to be empowered to make the decisions that meet the needs of your day.

I have a disability, what support can I get with my McDonald's job application?

During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.

I want my pronouns to be known if I get this role, is this possible?

Yes. When you work in Head Office, you’ll receive a company email address and will easily be able to include your desired pronouns in the signature.

Can I get individual feedback on my application or interview?

Due to the high level of applications we receive not everyone will receive individual feedback. This depends on where you are in our process and this could potentially be written or over the phone.

Are there any wellbeing services I can access?

Yes! McDonald’s has a wellbeing hub on the staff website and our colleagues have access to the Employee Assistant Programme (EAP), which is run by AXA health care, offering a variety of services.

Is there opportunity for progression at McDonald’s?

Definitely. We highly value talent and always aim to encourage employees to remain within our business. To put it into perspective, half of our Executive Team started their career in restaurants. At McDonald’s, there are no limits to how far or fast you can progress.