Manager, Project Management
Let's be part of something together
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Birmingham, United Kingdom, B72 1SYEmployeeCompetitive
Apply Overview
Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
Department OverviewHelp Shape the Future of Digital GovernanceWe’re looking for a Manager to help transform digital governance across Global Supply Chain and the broader enterprise, including suppliers and distributors. This role will turn governance principles into practical decision rights, processes, and tools that increase accountability, manage risk, and accelerate responsible digital delivery.
Duties- Transform Governance Processes: Manage a program to design, develop, and deploy a practical digital governance framework across Global Supply Chain – global, markets, suppliers, and distributors.
- Deliver Target Operating Model: Define decision rights, intake and prioritization processes, standards, controls, governance forums, and escalation paths.
- Drive Adoption and Assurance: Align global functions, markets, and suppliers; lead readiness and adoption; and measure compliance, control effectiveness, digital adoption, and risk reduction.
- Measure and Improve: Track adoption and performance, identify gaps, and improve governance based on data and stakeholder feedback.
This role will help the organization move faster with greater clarity and control by connecting enterprise requirements to Global Supply Chain realities. It also enables our business to be future-ready to adopt and scale AI to drive business value. The result: stronger accountability, lower risk and duplication, greater value from digital investments, and a scalable foundation for growth.
Qualifications- Bachelor’s degree in Business (Finance, Economics, Accounting), Supply Chain Management, Engineering, Systems Engineering, or a related field.
- 5+ years in digital transformation, business process design, project management, change management, or related experience.
- Proven ability to translate business needs into processes, controls, and requirements to implement a digital solution for the business.
- Experience leading cross-functional initiatives across markets and business, technology, data, legal, compliance, and control teams.
- Strong systems thinking, stakeholder influence, communication, change leadership, and execution skills; global travel as needed.
In this role you will gain:
- Global Transformation Exposure: Shape solutions across markets and build a broad network spanning supply chain, legal, compliance, operations, data, and technology.
- Enterprise Impact: Strengthen compliance assurance, operational resilience, and readiness for evolving regulation while simplifying execution.
- Leadership Development: Deepen capabilities in transformation leadership, process design, digital product delivery, stakeholder influence, and global change management.
- Distinctive Expertise: Build experience at the intersection of supply chain, regulation, compliance, resilience, business process, data, and digital technology.
Technical Skills:
- Understanding of digital solutions, data model, and data governance, specifically in a supply chain operating environments as part of a global program or project.
- Ability to create decision frameworks, process documentation, performance measures, and executive-ready reporting; relevant certifications are a plus.
Leadership & Soft Skills:
- Trusted relationship builder with strong written, verbal, facilitation, and senior-stakeholder communication skills.
- Structured, analytical, and comfortable navigating ambiguity in a fast-paced, matrixed environment.
Other:
- Willingness to travel globally as needed for governance workshops, partner engagement, and transformation activities.
Additional information
At McDonalds we are People from all Walks of Life...People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Benefits
perksHybrid Working
Enjoy the flexibility of hybrid working with 3 days in the office and 2 days remote.wellnessPrivate Medical Care
Corporate employees receive private medical care, either immediately or following 6 months service depending on your role.perksHoliday Allowance
Full-time office employees receive 28 days paid holiday annually, plus 2 months sabbatical per every 10 years’ service.wellnessWellness Benefits
Your wellbeing matters. Enjoy access to wellbeing resources, mental health support, and initiatives designed to help you feel your best – in and out of work.perksPension & Life Assurance
Access our stakeholder pension scheme alongside Life Assurance cover if you contribute a minimum of 3%.perksCareer Growth
We highly value talent and believe in helping our people grow. We support career progression through mentorship, training and leadership development opportunities.wellnessValues Heroes
We live by our values and we reward those who demonstrate their commitment to them.perksPerformance Reviews & Bonus
Your performance will be reviewed formally every 6 months and pay is reviewed annually based on performance. There is also potential to receive an annual bonus each year.perksMeals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.recognitionLength of service
Your length of service doesn’t go unnoticed – we reward you with monetary benefits for long service.perksPay & Perks
Receive competitive pay and a range of exclusive perks, including employee discounts and an on-site gym at our Head Office.perksEmployee Discounts
Benefit from our generous employee discount scheme, covering a range of retailers and services across the UK.perksSummer Fridays
Summer Fridays allow our Corporate Careers teams to finish early, every Friday, during the summer months.Manager, Project Management
- Location:
- Birmingham, United Kingdom, B72 1SY
- Contract Type:
- Employee
- Pay:
- Competitive
Frequently Asked Questions
What can I expect from the recruitment process?
The recruitment process differs for each role. If we think you’re a good fit, we’ll invite you to a competency based interview and then onto a second interview usually with an associated task to complete or present.
What are the pay rates at McDonald’s?
Our pay rates differ from role to role, but we always ensure that these rates remain competitive. Alongside this, we also offer a wide range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.
Does McDonald's offer flexible working?
Enjoy the flexibility of our hybrid working model with 3 days in the office to foster collaborative team environment and 2 days remote to support work/ life balance.
What documents should I provide as proof of eligibility to work?
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. You’ll need to provide acceptable original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.
How do I apply for a vacancy at McDonald’s head office?
Either click on the 'Job search' page or the ‘Job search’ button on the page of the vacancy you’re interested in. Then select the role that suits you, and complete an online application form.
How much holiday am I entitled to?
All full-time members of the Head Office team get 28 days paid holiday as well as bank holidays on top. For part-time workers, holiday will be determined on a pro-rata basis.
What do I wear in the office?
At our Head Office, we have a Dress for your Day Policy - the bottom line is that we want you to be empowered to make the decisions that meet the needs of your day.
I have a disability, what support can I get with my McDonald's job application?
During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.
I want my pronouns to be known if I get this role, is this possible?
Yes. When you work in Head Office, you’ll receive a company email address and will easily be able to include your desired pronouns in the signature.
Can I get individual feedback on my application or interview?
Due to the high level of applications we receive not everyone will receive individual feedback. This depends on where you are in our process and this could potentially be written or over the phone.
Are there any wellbeing services I can access?
Yes! McDonald’s has a wellbeing hub on the staff website and our colleagues have access to the Employee Assistant Programme (EAP), which is run by AXA health care, offering a variety of services.
Is there opportunity for progression at McDonald’s?
Definitely. We highly value talent and always aim to encourage employees to remain within our business. To put it into perspective, half of our Executive Team started their career in restaurants. At McDonald’s, there are no limits to how far or fast you can progress.
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