Consultant, Tech Deployment
Let's be part of something together
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London, United Kingdom, N2 8AWEmployeeCompetitive
Apply Overview
About Us
McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 170,000 people.
Department OverviewWhat Team will I be a part?
You will work as part of the Deployment & Testing team which forms part of the wider Technology team for the UK&I and Global business. We are a high energy team, looking for an individual who can add their talent and personality to make us even better. This role will be supported by two analysts and one project manager per new product feature.
Who are my customers?
Customers of this role will include:
Technology Senior Leadership Team
Global Technology colleagues in other McDonald’s markets and those working in global and segment functions.
Work closely with all Grade 4 pillar leads to ensure we have plans fully understood and aligned throughout the year.
Working with internal functions such as Marketing, Restaurant Solutions Group (Operations), Supply Chain etc. if there is any required cross collaboration efforts and alignment against the Technology Team plans and future strategy.
DutiesIn this impactful role, you will be accountable for creating and maintaining a single, integrated view of all Technology activity across the UK & Ireland team, enabling clear prioritisation, alignment and delivery of our Technology strategy and NEXT initiatives.
You will bring together and actively manage a holistic view of:
Business as Usual activity (e.g. lifecycle management, code releases across restaurant and corporate platforms)
Strategic technology initiatives (e.g. Edge, GRNT, Thin Clients)
Transformation programmes (e.g. EDAA, GI Mod PE3)
Critical dependencies (e.g. PIM)
Decommissioning, technical debt and standardisation activities (e.g. AS400, ODS)
To successfully achieve this, you will establish and manage a structured Intake and Planning process, ensuring all work is consistently captured, understood, prioritised and sequenced across the Technology team.
This is an active management role, not purely reporting or audit-focused. You will partner closely with the Technology and Transformation teams to ensure plans are practical, balanced and deliverable.
You will lead the creation and ongoing management of:
A 3–5 year strategic roadmap, providing a clear view of where we are going and how we will get there
A rolling 12–18 month detailed delivery plan, covering all workstreams, including dependencies, resource allocation and cost implications
This role will be critical in ensuring we can identify risks early, actively manage interdependencies, and optimise delivery capacity across all Technology work.
Alongside this, there is a strong opportunity to leverage AI and automation to improve planning efficiency, accuracy and insight, and we are looking for someone with the curiosity and interest to explore how these capabilities can enhance the function.
What will my accountabilities be?
Own and maintain a single, integrated view of all Technology work across BAU, strategic initiatives, transformation programmes, dependencies, and technical debt
Define, implement and manage a robust Intake and Planning process for all Technology demand
Develop and maintain:
A 3–5 year strategic roadmap aligned to Technology strategy and NEXT initiatives
A rolling 12–18 month detailed plan, including dependencies, sequencing, resource allocation and cost implications
Actively manage interdependencies, scheduling and capacity planning across all Technology pillars to optimise delivery and reduce bottlenecks
Identify and proactively manage delivery risks, pinch points and resource constraints, enabling early intervention and decision-making
Ensure strong alignment between UK&I market plans, Global Technology timelines and Transformation portfolio plans
Partner with Technology SLT and pillar leads to ensure priorities are clearly understood, aligned and deliverable
Provide clear, actionable insights to leadership to support prioritisation, scheduling, resourcing and cost decisions
Monitor Technology expenditure, forecasting and budget vs. actuals, ensuring alignment with delivery plans
Represent the UK&I market in Global Technology planning cycles across the LIOM, ensuring alignment of inputs and outputs
Continuously improve planning processes, leveraging tools, automation and AI to drive efficiency and accuracy
Key Priorities
Primary focus: Effective scheduling of work, management of interdependencies, and optimisation of resource allocation across the Technology portfolio
Supporting focus: Strong cost visibility and management aligned to delivery plans
Driving clarity, transparency and predictability across all Technology activity
QualificationsAn individual who understands the importance of building relationships, with excellent curiosity, communication and influencing skills, will do well in this role. A strong planning mindset, attention to detail, and the ability to align a large and complex team will be critical to success.
An individual fulfilling this role will be passionate about and demonstrate success in:
Leading or supporting complex planning, coordination or portfolio management activities across multiple delivery streams
Managing dependencies, sequencing and resource planning in a Technology environment
Working in an active, hands-on role focused on enabling delivery rather than purely reporting
Building strong relationships and partnering effectively across Technology and Transformation teams
Presenting to senior audiences and influencing decision-making across multiple stakeholders
Additionally:
Previous deployment experience required with a sound understanding of financial planning is essential
Proven success record in strong communication skills – written, verbal and presentation
Experience in project/programme management and ways of working
Desirable:
Interest or experience in leveraging AI and automation to improve planning and operational efficiency
Experience using Excel, Power BI, Smartsheet and Confluence
Company Vision and Culture
Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Benefits
perksHybrid Working
Enjoy the flexibility of hybrid working with 3 days in the office and 2 days remote.wellnessPrivate Medical Care
Corporate employees receive private medical care, either immediately or following 6 months service depending on your role.perksHoliday Allowance
Full-time office employees receive 28 days paid holiday annually, plus 2 months sabbatical per every 10 years’ service.wellnessWellness Benefits
Your wellbeing matters. Enjoy access to wellbeing resources, mental health support, and initiatives designed to help you feel your best – in and out of work.perksPension & Life Assurance
Access our stakeholder pension scheme alongside Life Assurance cover if you contribute a minimum of 3%.perksCareer Growth
We highly value talent and believe in helping our people grow. We support career progression through mentorship, training and leadership development opportunities.wellnessValues Heroes
We live by our values and we reward those who demonstrate their commitment to them.perksPerformance Reviews & Bonus
Your performance will be reviewed formally every 6 months and pay is reviewed annually based on performance. There is also potential to receive an annual bonus each year.perksMeals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.recognitionLength of service
Your length of service doesn’t go unnoticed – we reward you with monetary benefits for long service.perksPay & Perks
Receive competitive pay and a range of exclusive perks, including employee discounts and an on-site gym at our Head Office.perksEmployee Discounts
Benefit from our generous employee discount scheme, covering a range of retailers and services across the UK.perksSummer Fridays
Summer Fridays allow our Corporate Careers teams to finish early, every Friday, during the summer months.Consultant, Tech Deployment
- Location:
- London, United Kingdom, N2 8AW
- Contract Type:
- Employee
- Pay:
- Competitive
Frequently Asked Questions
What can I expect from the recruitment process?
The recruitment process differs for each role. If we think you’re a good fit, we’ll invite you to a competency based interview and then onto a second interview usually with an associated task to complete or present.
What are the pay rates at McDonald’s?
Our pay rates differ from role to role, but we always ensure that these rates remain competitive. Alongside this, we also offer a wide range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.
Does McDonald's offer flexible working?
Enjoy the flexibility of our hybrid working model with 3 days in the office to foster collaborative team environment and 2 days remote to support work/ life balance.
What documents should I provide as proof of eligibility to work?
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. You’ll need to provide acceptable original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.
How do I apply for a vacancy at McDonald’s head office?
Either click on the 'Job search' page or the ‘Job search’ button on the page of the vacancy you’re interested in. Then select the role that suits you, and complete an online application form.
How much holiday am I entitled to?
All full-time members of the Head Office team get 28 days paid holiday as well as bank holidays on top. For part-time workers, holiday will be determined on a pro-rata basis.
What do I wear in the office?
At our Head Office, we have a Dress for your Day Policy - the bottom line is that we want you to be empowered to make the decisions that meet the needs of your day.
I have a disability, what support can I get with my McDonald's job application?
During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.
I want my pronouns to be known if I get this role, is this possible?
Yes. When you work in Head Office, you’ll receive a company email address and will easily be able to include your desired pronouns in the signature.
Can I get individual feedback on my application or interview?
Due to the high level of applications we receive not everyone will receive individual feedback. This depends on where you are in our process and this could potentially be written or over the phone.
Are there any wellbeing services I can access?
Yes! McDonald’s has a wellbeing hub on the staff website and our colleagues have access to the Employee Assistant Programme (EAP), which is run by AXA health care, offering a variety of services.
Is there opportunity for progression at McDonald’s?
Definitely. We highly value talent and always aim to encourage employees to remain within our business. To put it into perspective, half of our Executive Team started their career in restaurants. At McDonald’s, there are no limits to how far or fast you can progress.
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