Support, Equipment(FTE - 9 Months)
Let's be part of something together
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London, United Kingdom, N2 8AWEmployeeCompetitive
Apply Overview
About Us
McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 170,000 people.
Department OverviewThis exciting opportunity seeks a commercially aware, analytical and proactive individual to join the Equipment & Service team within Supply Chain. The successful candidate will play a key role in supporting supplier governance, commercial administration, financial controls, business reporting, data analysis and continuous improvement activities across a diverse portfolio of equipment and service suppliers.Working closely with internal stakeholders and supplier partners, the role will help ensure robust commercial governance, accurate reporting, effective supplier management and the successful delivery of initiatives that improve operational efficiency and support restaurant performance.The role combines strong analytical capability with a passion for improving processes, using data to generate business insight and reducing administration through automation and smarter ways of working.
What team will I be a part of?
The Equipment & Service team sits within Supply Chain and supports the equipment, maintenance and service supplier landscape used by McDonald's restaurants across the UK & Ireland. The team works closely with supplier partners, Franchisees, Operations, Technology, Finance and wider Supply Chain colleagues to support reliable equipment, effective services, strong commercial governance and value for the system.Through supplier management, data-led decision making and continuous improvement, the team helps restaurants operate effectively while supporting longer-term business priorities.
DutiesCommercial Governance & Financial Control
Support the administration of supplier payment, invoice approval and recharge processes across multiple supplier portfolios.
Verify supplier charges and invoices to support contractual compliance, financial accuracy and effective cost control.
Support financial reconciliations and investigate discrepancies, working with suppliers and internal stakeholders to resolve issues.
Maintain commercial trackers, governance records, supplier databases and financial documentation accurately and consistently.
Assist with budget management, expenditure tracking, cost reporting, audits and established governance controls.
Maintain pricing schedules, contract information and other commercial documentation.
Data Analysis & Business Reporting
Produce and maintain regular performance reports, dashboards and management information for Equipment & Service stakeholders.
Analyse operational, supplier, financial and restaurant data to identify trends, risks, exceptions and improvement opportunities.
Extract, cleanse, combine and validate data from multiple sources, maintaining strong data quality and clear audit trails.
Develop reporting solutions that improve visibility of supplier performance, commercial outcomes and operational delivery.
Provide ad-hoc analysis and data-led recommendations to support supplier reviews, business cases, negotiations and strategic initiatives.
Translate complex data into clear, practical and actionable insight for technical and non-technical audiences.
Process Improvement & Automation
Identify opportunities to simplify, standardise and strengthen existing processes, controls and reporting activities.
Lead or support continuous improvement projects across Equipment & Service activities.
Develop and maintain process maps, workflows, procedures and supporting business documentation.
Automate appropriate manual tasks and reporting processes using available business tools and technologies.
Work with stakeholders to improve process efficiency, data quality and governance compliance.
Monitor the effectiveness of implemented improvements and communicate the resulting business benefits.
Promote a culture of continuous improvement and data-driven decision making.
Supplier & Operational Support
Support supplier governance and performance management activities, including reviews, scorecards and improvement plans.
Assist with supplier benchmarking, pricing updates, contract administration and commercial documentation.
Collaborate with suppliers and internal teams to resolve queries, improve service delivery and support restaurants.
Support wider Supply Chain and Equipment & Service projects, sourcing activities and strategic initiatives as required.
Stakeholder Engagement
Build effective working relationships across Supply Chain, Finance, Accounts, Operations, Technology, Franchising and supplier organisations.
Provide timely, accurate and professional responses to commercial, financial, data and process-related queries.
Communicate findings, risks and recommendations clearly, adapting the level of detail to the audience.
Contribute positively to cross-functional projects and the wider priorities of Equipment & Service.
Qualifications- Strong Microsoft Excel skills, including PivotTables, lookups, complex formulas, data validation and data analysis techniques.
- Experience with Power Query, data modelling or similar tools for preparing and combining datasets is desirable.
- Strong PowerPoint, written reporting and presentation skills.Experience using Power BI or a similar reporting and visualisation platform is desirable.
- Experience working with large datasets and information drawn from multiple systems.
- Experience with collaboration and workflow platforms such as Teams, SharePoint and Smartsheet.Knowledge of Power Automate, Power Apps, VBA, SQL, Python or comparable automation and analytics tools would be advantageous.
At McDonald's, we are People from all Walks of Life...
Company Vision and Culture
Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Benefits
perksHybrid Working
Enjoy the flexibility of hybrid working with 3 days in the office and 2 days remote.wellnessPrivate Medical Care
Corporate employees receive private medical care, either immediately or following 6 months service depending on your role.perksHoliday Allowance
Full-time office employees receive 28 days paid holiday annually, plus 2 months sabbatical per every 10 years’ service.wellnessWellness Benefits
Your wellbeing matters. Enjoy access to wellbeing resources, mental health support, and initiatives designed to help you feel your best – in and out of work.perksPension & Life Assurance
Access our stakeholder pension scheme alongside Life Assurance cover if you contribute a minimum of 3%.perksCareer Growth
We highly value talent and believe in helping our people grow. We support career progression through mentorship, training and leadership development opportunities.wellnessValues Heroes
We live by our values and we reward those who demonstrate their commitment to them.perksPerformance Reviews & Bonus
Your performance will be reviewed formally every 6 months and pay is reviewed annually based on performance. There is also potential to receive an annual bonus each year.perksMeals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.recognitionLength of service
Your length of service doesn’t go unnoticed – we reward you with monetary benefits for long service.perksPay & Perks
Receive competitive pay and a range of exclusive perks, including employee discounts and an on-site gym at our Head Office.perksEmployee Discounts
Benefit from our generous employee discount scheme, covering a range of retailers and services across the UK.perksSummer Fridays
Summer Fridays allow our Corporate Careers teams to finish early, every Friday, during the summer months.Support, Equipment(FTE - 9 Months)
- Location:
- London, United Kingdom, N2 8AW
- Contract Type:
- Employee
- Pay:
- Competitive
Frequently Asked Questions
What can I expect from the recruitment process?
The recruitment process differs for each role. If we think you’re a good fit, we’ll invite you to a competency based interview and then onto a second interview usually with an associated task to complete or present.
What are the pay rates at McDonald’s?
Our pay rates differ from role to role, but we always ensure that these rates remain competitive. Alongside this, we also offer a wide range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.
Does McDonald's offer flexible working?
Enjoy the flexibility of our hybrid working model with 3 days in the office to foster collaborative team environment and 2 days remote to support work/ life balance.
What documents should I provide as proof of eligibility to work?
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. You’ll need to provide acceptable original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.
How do I apply for a vacancy at McDonald’s head office?
Either click on the 'Job search' page or the ‘Job search’ button on the page of the vacancy you’re interested in. Then select the role that suits you, and complete an online application form.
How much holiday am I entitled to?
All full-time members of the Head Office team get 28 days paid holiday as well as bank holidays on top. For part-time workers, holiday will be determined on a pro-rata basis.
What do I wear in the office?
At our Head Office, we have a Dress for your Day Policy - the bottom line is that we want you to be empowered to make the decisions that meet the needs of your day.
I have a disability, what support can I get with my McDonald's job application?
During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.
I want my pronouns to be known if I get this role, is this possible?
Yes. When you work in Head Office, you’ll receive a company email address and will easily be able to include your desired pronouns in the signature.
Can I get individual feedback on my application or interview?
Due to the high level of applications we receive not everyone will receive individual feedback. This depends on where you are in our process and this could potentially be written or over the phone.
Are there any wellbeing services I can access?
Yes! McDonald’s has a wellbeing hub on the staff website and our colleagues have access to the Employee Assistant Programme (EAP), which is run by AXA health care, offering a variety of services.
Is there opportunity for progression at McDonald’s?
Definitely. We highly value talent and always aim to encourage employees to remain within our business. To put it into perspective, half of our Executive Team started their career in restaurants. At McDonald’s, there are no limits to how far or fast you can progress.
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