Business Manager West Lothian and Corstorphine - From £34,000 Annual
Let's be part of something together
[00:00] My name is Jake and I'm a second assistant manager.
[00:03] My job role entails scheduling people and training.
[00:06] I have to make sure that everything is in place. I lead
[00:09] people to get great results for restaurants. Make sure that they
[00:12] are feeling safe in an environment. To become a manager
[00:15] or applying for McDonald's. You need to let your personality shine
[00:18] through. You need to allow yourself to grow and McDonald's
[00:21] will help you with that. To be a great manager. I believe
[00:24] that you need honesty integrity and strength. The
[00:27] confidence that I gained throughout work at McDonald's I've
[00:30] taken it into my personal life. I'm a much more confident person.
[00:33] I used to shy away from things and now I'm just I thrive
[00:36] for any task. It's so fun to work
[00:39] at McDonald's and as store specific, we are one big
[00:42] family.
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Trainee ManagerWest lothian, ScotlandFull Time£34,000
Apply Overview
McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day, in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. POA Restaurants Limited is a franchise owned group that operates as part of the McDonalds brand. We have restaurants across West Lothian and Corstorphine comprising of around 500 employees. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy.
The Salaried Manager role is a key leadership role within our restaurants and critical to delivering a fantastic experience for employees and our customers. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide our customers.
The Role
Due to an exciting expansion plan in 2025 we are looking to bring in new talent to our group. This role is a leadership position working as part of a senior leadership team reporting in to our Regional Supervisor. You will lead the delivery of the business strategy within your restaurant and play a key part in driving people focused, customer focused and commercial results.
As part of your induction, you’ll learn how our values shape our business from the ground up. The hands-on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts. As well as invaluable training from many of our senior leaders.
We want our customers and our people to feel valued and always appreciated. You will be responsible for creating this environment within your restaurant. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business!
Business Manager job role includes:
• Cascade the business plan and bring this to life to enable the restaurant to strive to exceed all customer, commercial, people and community goals.
• Uphold and grow the POA Restaurants Ltd and McDonald’s brand in the community and operate a reputable restaurant. • Promote talent and empower our people to create a committed, confident and competent team
• Develop our POA culture and restaurant environment by actively listening and responding to our engagement surveys and by making ‘people-first’ decisions.
• Ensure the health and wellbeing of our people by creating a friendly, safe, respectful and inclusive environment for us all to work in. We understand, accept, respect and value the differences that make each person unique. .
• Above all live ‘Our Values’ to enable us deliver hot fresh food, in a clean and friendly restaurant, giving customers an exceptional experience every time
What will be expected of me when I have completed my initial training?
• Role model customer focused behaviours
• Act with integrity, honesty, and in line with our McDonald’s values
• Display leadership by coaching the team and providing them feedback and development opportunities
• Lead the team to have a shared understanding and vision of an exceptional customer experience
• Work with the wider management team to implement strategies to improve the business on sales and profitability
• Analise trends inside and outside of the restaurants that can impact the business
What Team will I be a part of?
You will be the leader of your restaurant team and part of the Regional Leadership Team working together with our crew, crew trainers and managers of all levels as a business leader.
What background do I need to have?
• This opportunity is open to people who are passionate about customer and delivering great quality food, people with leadership experience including managing a P&L, delivering a business strategy and leading teams, this experience can come from both in and out of the sector.
• You are someone who inspires and motivates others with your ambition and hands on approach. Someone who will use their experience, energy and determination to succeed together as a team!
• Throughout your journey, we will give you the McDonalds training, knowledge and tools to further develop your skills to make you feel truly confident.
• Every day in McDonald’s is different fast paced and exciting if this sounds like a place that you would thrive get in touch now
Benefits package includes Competitive salary, car allowance, bonus potential, great training and career opportunities, paid sabbatical option, Holiday pay, Service Awards, Enrolment in Pension scheme, Private Health care package, Meal allowance, Employee discounts from top high street and online brands and much more...
Benefits
perksFlexible Working
Work hours that fit around you and life’s surprises.wellnessEmployee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.discountsTravel
Enjoy staycations or trips abroad with discounts on travel fares.skillsGain Transferrable Skills
Whether you’re full-time or part-time, your role here will teach you skills for life.discountsGroceries & Food
Employee meal discounts at work along with discounts on groceries at major supermarkets.wellnessEmotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.perksMeals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.discountsDiscounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.perksFinancial Support
Guidance on managing your finances and how to save for long term goals.discountsBooks & Entertainment
Access great discounts on PC and video games, magazines, books and music.perksLife Assurance
Providing a tax-free lump sum to your loved ones, helping reduce financial worries at a difficult time.discountsFashion
Get discounts at hundreds of major high-street and online retailers.wellnessHealth Insurance
Free health insurance that covers you and your family.discountsHealth & Beauty
From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers.recognitionEmployee of the month
Recognising you for living our values through the great work you do.discountsUtilities
Receive discounts at high-street and online homeware stores.wellnessValues Heroes
We live by our values and we reward those who demonstrate their commitment to them.recognitionLength of service
Your length of service doesn’t go unnoticed – we reward you with monetary benefits for long service.wellnessPhysical Health Support
Helping you make healthy lifestyle choices and address health issues.recognitionBonus Potential
Receive extra financial rewards for your hard work, in addition to your salary.allowancePremium Shift
If you work overnights, between the hours of midnight and 5am, you’ll earn extra pay.MEET THE McD's TEAM
Crew Member
"There’s always support as you’re doing the role."
Transcript[00:01] My name is Chelsea. I have
[00:03] worked here for three years and my role
[00:06] is crew member.
[00:08] Back when I started at McDonald's, I was
[00:11] very quiet very withdrawn very within myself. I'm pretty
[00:14] much sprouted into who I am today. On shift
[00:17] I'm very much an energetic, jokey person. Like
[00:20]I will use you have a laugh. I feel like I've been supported and valued
[00:23] by people on shift. There's always gratitude going around.
[00:27] And there's always there's always that support there as
[00:30] well as you're doing the role.
[00:32] Yeah, best thing the people, the customers.
[00:36] Flexibility around what days you can't work, what days you can work.
[00:39] Being able to do things with people in store like arranging to
[00:42] maybe meet out and go the other places and just really having that
[00:45] connection within the crew
[00:48] at your store.
[00:50] It's a very lovely thing to have.
[00:52] I still have people that I talk to today that have left the store and
[00:55] move on to different jobs for that that friendship stays there.
Shift Leader
"You have the opportunity to develop and progress, McDonald’s has such a great training programme and has supported me to become a Shift Leader."
Transcript[00:01] My name is Akeem. I've worked
[00:03] at McDonald's for about five and a half years and currently a shift manager. So my
[00:06] role as a shift manager is making sure quality
[00:09] service and cleanliness are at the
[00:12] highest standards it can be while I'm in the restaurant. I'm making sure all
[00:15] the customers that I've connected on that day have had
[00:18] a great visit. So I'd say a typical day as a shift manager
[00:21] is walking in greeting all your
[00:24] staff members, then doing a store walk around.
[00:27] So you start from the outside of the restaurant you'd work
[00:30] all the way inside and making sure you always viewing it from a customers
[00:33] point of view and seeing what they want to see. I'll say
[00:37] how McDonald's has supported me. It's just they always give you the opportunity to
[00:40] develop and progress. They've got such a good training program
[00:43] to become a shift manager. There's amazing training for
[00:46] whatever you want to do McDonald's.
[00:49] So I'll say how McDonald's supported me throughout my studies
[00:52] is they're always very flexible with their approach. So at work I've received
[00:55] the employee of the year award because of all the hard work I did
[00:55] for that year and it's just nice to see that McDonald's shows like
[00:58] support and appreciates all the hard
[01:02] work you do in the restaurants. I'd say my favorite thing about working at McDonald's
[01:05] is the people that I work with like such a diverse
[01:12] and just a great bunch of
[01:15] people. It just makes the job so much easier. I think
[01:18] McDonald's has helped me to help develop as a person. It's kind of made me a lot
[01:21] more confident because obviously they've trusted me to be a shift manager
[01:24] and they've given me that sense of responsibility.
Customer Experience Leader
"McDonald’s help me do the job I do by letting me be myself."
Transcript[00:02] My name's Roland.
[00:03] I'm a customer experience leader
[00:05] and I've been with McDonald's three and a half years now.
[00:07] My role in McDonald's is looking
[00:10] after the guests as they come in
[00:12] and making sure that they're happy, uh, they want
[00:15] to come again, and I think they deserve to be looked after.
[00:18] I used to have my own business.
[00:20] I used to have a fish and chip shop.
[00:22] The reason why I chose McDonald's is, um,
[00:24] after I sold my business, I basically wanted to semi-retire.
[00:28] My wife and myself used to go into McDonald's once a week,
[00:31] and that was our day at night.
[00:33] And, uh, I just outta curiosity,
[00:34] I thought I wonder owned what late working here.
[00:37] So instead of retiring, I uh,
[00:40] ended up working for McDonald's.
[00:43] McDonald's helps me to do the job I do
[00:47] by letting me be me.
[00:48] That's what I love about it.
[00:50] I don't have to be anybody else.
[00:52] I can just walk in and be myself and look after people, look
[00:56] after the guests on, on the dining area.
[00:58] Tips for somebody starting at McDonald's.
[01:01] I would say just be yourself.
[01:03] Be natural and work to the best of your ability.
[01:07] So what I'd like to think I could be able
[01:09] to do in the future is to be able to work more
[01:12] to the customer service side, to try
[01:14] and train people up to help them
[01:18] bring out the best in their selves.
[01:20] I love the fact that I get the feedback of, of guests.
[01:24] It just gives you a little bit of satisfaction.
[01:26] The last four or five year have been absolutely brilliant.
[01:31] What I'd say to anyone now is give it a go.
Location
Livingston - Almondvale Avenue
Plan my commute
Almondvale Avenue Drive Thru
Livingston
United Kingdom
EH54 6QXBusiness Manager West Lothian and Corstorphine - From £34,000 Annual
- Location:
- West lothian, Scotland
- Contract Type:
- Full Time
- Department/Role:
- Trainee Manager
- Pay:
- £34,000
Frequently Asked Questions
I want my pronouns to be known if I get this role, is this possible?
Yes. McDonald’s offer pronoun name badges that can be ordered upon crew request, including He/Him/His, She/Her/Hers, and They/Them/Theirs.
I have a disability, what support can I get with my McDonald's job application?
During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.
What are the pay rates at McDonald's?
Our pay rates differ from role to role, but we always ensure that these rates remain competitive.
Every team member, including our hourly-paid workers, earn above the national minimum wage. We also offer a range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.
For more information, please refer to the individual vacancy.
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