Work Experience
Let's be part of something together
-
Work ExperienceCounty Durham, England£8 - £12.71
Apply Overview
About McDonald’s
McDonald’s is one of the most recognised brands in the world, and since we first opened our doors in 1974, we’ve grown to serve customers in every community, from all walks of life. We live each day according to a set of core values: Serve, Inclusion, Integrity, Community and Family. We are committed to making our people smile every bit as much as our customers. And we pride ourselves in offering a diverse and inclusive workplace, one that is safe, respectful, and welcoming – offering quality opportunities to all.
But we want to do even more. We want to help everyone develop the kinds of skills that will support them to achieve their ambitions, whether that’s a new job, a new course, or a whole new career.
McDonald’s in-person work experience
Our Work Experience Programme offers you the chance to join the crew of your local restaurant for five days. Gaining valuable experience of an exciting and high-performing workplace, while developing essential skills that will last you a lifetime. The programme has been carefully designed to help prepare you for the world of work, whether you’re just starting out or want to brush up your skills after a break, or career change. As well as developing essential skills like teamwork, problem solving, leadership and setting goals, you’ll have the chance to practise key employability skills like writing CVs, job applications, and answering interview questions. Placements take place across 5 consecutive days, either Monday to Friday or Wednesday to Sunday.
About you
We’re looking for candidates with a professional attitude, who are enthusiastic, dedicated and committed to getting the best from the experience, whether you’re just starting out, or looking to shake up your skills.
You don’t need to have ambitions to work at McDonald’s, or even in the hospitality sector. The experience will set you up for a role anywhere, developing skills that all employers are looking for, and giving you the confidence to apply. This opportunity is open to those who have reached the minimum school leaving age for employment within your country or region.
Benefits
skillsGain Transferrable Skills
Develop essential skills that will last a lifetime.engagementMeet new people
From customers to colleagues, learn to engage with new people and practice core communication skills.experiencesTeamwork & problem Solving
Experience teamwork and problem solving in action across the restaurant.goal settingLearn from others
Gain support setting goals and preparing for the world of work or experiencing something new.employabilityEmployability skills
Get the chance to practise key employability skills like writing CVs and completing job applications.interviewPractice your interview capabilities
Obtain one to one interview experience with support answering interview questions.experiencesGain new experiences
Prepare you for the world of work in a local community business building connections.confidenceBuild confidence
Boost your confidence engaging with colleagues and customers.MEET THE McD's TEAM
Crew Member
"There’s always support as you’re doing the role."
Customer Care
"my favourite thing about my job is getting to learn and understand people, meeting different customers and different experiences every day"
Customer Experience Leader
"I enjoy talking to the customers, that's what i love about my job at McDonald’s."
Crew Member
"There’s always support as you’re doing the role."
Transcript[00:01] My name is Chelsea. I have
[00:03] worked here for three years and my role
[00:06] is crew member.
[00:08] Back when I started at McDonald's, I was
[00:11] very quiet very withdrawn very within myself. I'm pretty
[00:14] much sprouted into who I am today. On shift
[00:17] I'm very much an energetic, jokey person. Like
[00:20]I will use you have a laugh. I feel like I've been supported and valued
[00:23] by people on shift. There's always gratitude going around.
[00:27] And there's always there's always that support there as
[00:30] well as you're doing the role.
[00:32] Yeah, best thing the people, the customers.
[00:36] Flexibility around what days you can't work, what days you can work.
[00:39] Being able to do things with people in store like arranging to
[00:42] maybe meet out and go the other places and just really having that
[00:45] connection within the crew
[00:48] at your store.
[00:50] It's a very lovely thing to have.
[00:52] I still have people that I talk to today that have left the store and
[00:55] move on to different jobs for that that friendship stays there.
Customer Care
"my favourite thing about my job is getting to learn and understand people, meeting different customers and different experiences every day"
Transcript[00:01] Working at McDonald's is helpful to
[00:04] me as a university student because it's
[00:07] flexible.
[00:11] The flexibility as well is very good. I do currently have a set day off
[00:14] where I'm able to go and see my brothers hang out with them in
[00:17] town be able to do something fun with them as I don't live with them anymore.
[00:20] I do quite like flexibility.
[00:25] I'd say how McDonald's has supported me throughout my studies is always
[00:28] flexible with their approach like if I need to work less hours
[00:31] they adjust to that and if we need to work more hours they also
[00:34] adjust to that.
Customer Experience Leader
"I enjoy talking to the customers, that's what i love about my job at McDonald’s."
Transcript[00:01]Hi, my name is Leslie. I'm a CEL at McDonald's to
[00:03]be a good customer experience leader. I think you need to have a really
[00:06]happy disposition and be willing to get stuck in
[00:09]and be part of a good team. My role at McDonald's is meeting
[00:12]and greeting the customers making sure
[00:15]that they've got a really good experience when they walk
[00:18]through the door. I enjoy talking to the customers. That's what I love about
[00:21]my job at McDonald's, making sure everybody's happy getting
[00:24]what they want. I like working with the staff.
[00:27]We're all different ages. We have a really good team spirit.
[00:30]We all get on really well. My role
[00:33]at McDonald's is slightly different than the crew members because
[00:36]as customer experience leaders, we need to step up
[00:39]and make sure that the restaurant is ready for the customers and
[00:42]make sure everybody's happy. I wouldn't go back to any other
[00:45]role now that I'm at McDonald's doing the job I do I just
[00:48]love it.
Location
Peterlee - Castle Dene Shopping Centre
Plan my commute
Castle Dene Shopping Centre
Peterlee
England
United Kingdom
SR8 5HAWork Experience
-
Location:
- Peterlee - Castle Dene Shopping Centre, Castle Dene Shopping Centre, Peterlee, England, United Kingdom, SR8 5HA
- Location:
- County Durham, England
- Department/Role:
- Work Experience
- Pay:
- £8 - £12.71
Frequently Asked Questions
How long are the Work Experience programmes?
Each placement is either 5 days in the UK or 10 days in Ireland.
What does the Work Experience programme involve?
Participants will experience life as a crew member, discovering a number of different job roles and tasks within the restaurant, whilst developing essential skills.
Who can participate in McDonald's Work Experience?
The work experience programme is for anyone over the age of 14, including young people in education and returners to work.
What skills or experience will I gain by completing Work Experience?
The Work Experience programme will support you to develop the key skills of communication, teamwork, planning, and positive thinking. You will also develop key employment skills such as CV writing and answering interview questions.
Explore more
