Application Process
- Get started by filling in our online application
- If we think you’re suited to the role, we’ll invite you to an interview.
McDonald’s UK has been around for over 50 years!
We are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, opening our doors to everyone and creating opportunities open to all.
As a shift leader you will be part of a multi million pound restaurant new to the local area and employing up to 80+ employees. You will have responsibility of managing shifts to deliver outstanding experiences for our customers, upholding company standards, building sales and growing profitability. To achieve this you will have the opportunity to work with, coach and develop a multi generational workforce in a fast paced, fun environment.
This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements:
Display Leadership and role model customer focused behaviours to delight our customers
Delivery of personalised service and connect with our customers
Lead by example
Adapt to customer needs through your team
Answer customer queries, keeping up to date with knowledge on our food and promotions
Use of initiative, confidence and problem solving when interacting with colleagues and customers
Treat all colleagues and customers with courtesy and respect.
Position Attributes:
Management training will be provided with the opportunity to learn first aid and attend courses, the initial training will take place locally in preparation for the restaurant opening in September.
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business. Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more...
At McDonald's we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.
If you lead with a genuine smile and have an ability to connect with others, you’ll be well on your way to fitting into our team.
For this role, you’ll love dealing with different types of people and working as part of a team. You’ll bring the energy and efficiency to every shift, without skipping the details. Whatever you’re doing, you like to get it done right – every time.
At McDonald’s, we want to make sure you can feel entirely at home. And when you feel at home, you can be entirely yourself. If you bring your personality and energy to our culture, you can make McDonald’s a more exciting, united place.
Don’t be shy to show off how amazing you can truly be at every stage of the recruitment process, and onwards.
Here at McDonald’s, we prioritise our customers and focus on making them feel completely comfortable every time they step foot in our restaurants. And because of that, we expect our crew to make our customers a priority too.
Yes. McDonald’s offer pronoun name badges that can be ordered upon crew request, including He/Him/His, She/Her/Hers, and They/Them/Theirs.
During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.
Yes! McDonald’s has a wellbeing hub on the staff website. Our colleagues also have access to the Employee Assistant Programme (EAP), run by AXA health care, that offers a variety of services.
We receive a very high number of applications. This unfortunately means we're unable to provide you with specific feedback on your application and/or interview.
If this is the case, you'd need to get in contact with the restaurant team directly and discuss it with them to find a date you can do.