Head Office

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Business Strategy & Insight

The Business Strategy and Insight team is McDonald’s connection to our customers. Here, we provide valuable insight that helps grow sales and customer satisfaction.

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Impact

We protect and elevate the iconic McDonald's brand by strengthening engagement and trust. We do this with campaigns, local media, promotions, social media, and global press releases.

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Customer Services

The Customer Services Team centres around listening and providing solutions for our customers. We act as the voice for these customers. Representing them across the business and working to build their trust in the brand.

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Development

The Development team drives McDonald's growth by securing prime locations for high streets, drive-thrus, and delivery kitchens—through a flexible, forward-thinking approach across Acquisition, Construction, and Estates Management, building an ever-expanding property portfolio that keeps McDonald's at the forefront of the fast-food industry.

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Finance & Payroll

Our finance team is all about driving exceptional customer service! By harnessing the power of data collection, analysis, and innovative processes, we’re able to support every department. Whether it’s powering business initiatives or fuelling new projects, we’re at the heart of making things happen!

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Legal

We're here to help make McDonald's as successful as possible. From giving legal advice to helping colleagues understand risk to negotiating contracts and more.

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Marketing

McDonald's success is driven by strategic marketing, partnering with top agencies to create impactful campaigns, produce quality ads, and expand our digital sales platforms.

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Food & Innovation

Our customers are at the heart of what we do. So we're always designing new and delicious products for our restaurants.

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People

At McDonald's, we’re a people-first community built on support, collaboration, and inclusivity, ensuring every employee feels valued and empowered from day one as we work together across the business to drive change, shape new practices, and strengthen our culture, because when people thrive, so does our business.

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National Operations

Delivering great customer experience while removing complexity for our teams is crucial. And the National Operations team does just that.

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Supply Chain

We lead the charge in the industry by anticipating risks and striving to meet the highest standards through rigorous processes. By collaborating with teams and suppliers across our fast-moving supply chain, we share ideas, solve challenges, and ensure excellence from farm to customer.

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Technology

We use technology to drive innovation and efficiency across all operations. By doubling down on tech to keep evolving with our changing world. So, our customers can always enjoy a fast and easy experience.

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Change

We support the successful delivery of our biggest and most exciting strategic projects, across the UK and Ireland. By collaborating with different departments, we ensure that transitions are smooth and effective aiming to minimise disruptions.

Explore more

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Why work here

We're always evolving to meet a changing world, and our core values and commitment to them define who we are and guide everything we do.

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What we offer

Flexible working hours to support balanced life and work together. Feel supported together. Develop new skills and experiences together.

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FAQs

Answering your frequently asked questions on our application process, our roles, and what it's like to work at McDonald's.